Mystery shopping is a method of quality control for businesses. Any business involving customer service can benefit from secret shoppers. A secret shopping company is recruited by a business to monitor customer service through anonymous visits and evaluations. These secret shopper companies hire independent contractors to perform these evaluations. I have personally performed shops at hotels, bars, restaurants, concerts, movie theaters, gyms, and more. Almost anyone can become a secret shopper, but before beginning the application and shopping process, it is important to understand the following: Like all things in life, becoming a successful secret shopper will take time. Read over the guidelines carefully. If you are uncertain about any aspect of the instructions, get in touch with the secret shopper scheduler for clarification. Failure to follow instructions can result in non-payment (though I have personally never had that happen). In the event an editor has a question, be sure to reply as soon as possible. Follow these tips and you will be well on your way to becoming a successful shopper in your area in no time! Happy Shopping!
