Understand the dynamic Understand their needs Be important Make them smile Don’t try to buy your way in But do express your gratitude on the way out Never complain Rack up the karmic points Accept what cannot be changed

The important thing is that do not be nice because you need something for them. Be nice because everyone is human being and empathize with them. Remember, what goes around, comes around. The Art of Sucking Down – [Bona tempora volvantur]